Privacy Policy
Last updated: February 2026
1. Information We Collect
Careyra collects information necessary to provide telemedicine services, including:
- Personal identification (name, email, phone number)
- Medical information shared during consultations
- Usage data (device type, browser, session duration)
2. How We Use Your Information
We use collected information to facilitate video consultations, manage medical records, issue digital prescriptions, and improve our services. We do not sell your data to third parties.
3. Data Security
All video consultations are end-to-end encrypted. Medical records are stored using industry-standard encryption at rest and in transit. Access is restricted to authorized healthcare providers only.
4. Data Retention
Medical records are retained in accordance with applicable healthcare regulations. You may request deletion of your account and non-medical personal data at any time by contacting us.
5. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Withdraw consent for data processing
6. Contact
For privacy-related questions, contact us at hello@careyra.com.